How to sign in to Pokiesgod
Signing in takes under a minute once your account is set up. We have kept the process short, and the steps below match what you will see on the login screen.
Step by step
- Open the Pokiesgod site in your browser and select the login button at the top of the page.
- Enter the email address you registered with.
- Type your password exactly as you set it. Passwords are case sensitive, so check that caps lock is off.
- Select the login button. If we ask for a security code, enter it and continue.
- You will land in your account, where you can view your balance, open the cashier and read your messages.
If you do not have an account yet, use the registration option on the same page. You must be 18 or older to play, and you should only sign up from within Australia or another location where online play is permitted for you.
Forgotten password and account recovery
Everyone loses a password now and then. Select the forgotten password link under the login fields and enter your registered email address. We will send a reset message to that inbox. Open it, follow the link, and choose a new password.
A few points help this go smoothly. Check your spam or junk folder if the message does not show up within a few minutes. Make sure you are using the same email you signed up with, since a different address will not find your account. Reset links expire after a short time, so use yours soon after it arrives. If you cannot reach the email account at all, contact support and we will explain what proof of identity we need to help you regain access.
Verification
Before withdrawals can be processed, we may need to confirm who you are. This is a standard step for online casinos and it protects your account and your funds. You can usually complete it from your account settings by uploading clear images of your documents.
| What we may ask for | Why |
|---|---|
| Photo ID, such as a driver licence or passport | To confirm your name and date of birth |
| Proof of address, such as a recent utility bill or bank statement | To confirm where you live |
| Proof of payment method | To confirm the account you deposit with belongs to you |
Photos should be sharp, uncropped and fully readable, with all four corners visible. Blurry or edited images are the most common reason a document is sent back. Details on the exact documents and processing times are in the current terms on the site.
Common login problems
Incorrect email or password
Re-type both fields slowly rather than pasting them, and check for stray spaces. If it still fails after a couple of tries, use the reset option instead of guessing, so you do not trigger a temporary lock.
Account temporarily locked
Several failed attempts in a row can pause access for a while as a safety measure. Wait a little, then try again, or reset your password to speed things up.
Page will not load or keeps refreshing
Clear your browser cache and cookies, or try another browser. Updating your browser and checking your internet connection fixes most of these cases.
Security code not arriving
Confirm your phone has reception and that the number on your account is current. If you recently changed numbers, contact support to update it.
Keeping your account secure
Choose a password you do not use anywhere else. Sign out when you finish on a shared or public device. We will never ask you for your full password by email or chat, so treat any message that does as suspicious and report it to us.
Gambling should stay a form of entertainment. If you find it is becoming a problem, set deposit limits or take a break from your account settings, and consider contacting Gambling Help Online on 1800 858 858 for free, confidential support.